EPS is an Authorized TPA that provides all administration and reconciliation for the monthly premiums. We consider premiums applied immediately once payments are provided. Accurate record keeping is one of the key benefits of working with our company, without adding extra work for your staff. EPS will be responsible for ensuring payments are applied and payment records are accurate. We can guarantee this in a service level agreement. We are also will issue refunds or credits and work with employees who are on Leave of Absence or FMLA. We can also handle all administration for claims, enrollment and customer services at no cost to your organization! EPS is a bonded company. There are no separate charges billed to your school system. For completing the monthly billing reconciliation, claims, inquires, customer support and administration thus saving the benefits office a substantial amount on their expenditures in the payroll department.